December 2010

Confidence is a Learnable Skill

By: Jim Bruce
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Some people seem to be born full of confidence, while others have difficulty speaking up about their ideas.  Is confidence, then, something you are born with and therefore that those of us less gifted, just have to muddle through?

How to Handle Surprise Criticism

By: Jim Bruce
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Today’s Reading, “How to Handle Surprise Criticism”, focuses on feedback that comes as a surprise, even as a shock, from out of nowhere, about an issue you haven’t even perceived.

In this piece, Peter Bergman, speaker, writer, and consultant on leadership, says that to take such surprise criticism productively, you need a game plan.  He goes on to say that as you listen and your adrenaline begins to flow, you need to pause, take a deep breath, and: