August 2015

Engage Your Staff

By: Jim Bruce
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In a recent Interact/Harris Poll of some 1000 U.S. workers, 91% of the respondents said communication issues prevent leaders from being as effective as they might be.  The most frequent issues noted in the survey were: 

Triggers

By: Jim Bruce
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Marshall Goldsmith, one of the best known executive coaches in the U.S., has just published a new book, Triggers:  Creating Behavior That Lasts, Becoming the Person You want to Be.  One of the things that caught my eye in one of the book’s reviews that I read, was a practice Goldsmith has to bring significant discipline into his life.  He’s practiced it for years.  At the end of each day, he has a friend call him and ask the same 22 questions each day.  He doesn’t just answer each question, he also relates what he has done that day for each question on a scale from

G–I–V–E Feedback: A Path to Improvement

By: Jim Bruce
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Today’s Tuesday Reading, G–I–V–E Feedback:  A Path to Improvement, is an essay by Mary Therese Durr, Director of Computing Support and Information Technology Service Management at Boston College an ad MOR Leaders Program alumnus.  Her essay provides an additional tool, beyond those in the Tuesday Readings of last June, for formulating and giving feedback.