Have you ever had a manager who was abrasive on your staff? You know, the person who causes you headaches, who have aggressive management styles that create interpersonal friction, reduce motivation and trust to rubble, and disrupt work well beyond the group they lead. In “Taming the Abrasive Manager: Words from the Boss Whisperer”, Laura Crawshaw, president of the Executive Insight Development Group, has some good words of advice.
Here's the "Tuesday Reading" I sent out today to everyone who has been in the IT Leaders Program over the past several years. Based upon the discussion Saturday, I'm sending it along to you as well.
During the course of a Leadership Program many of the participants ask how to conduct effective meetings and even more groan under the impact of the meetings on their calendars. This weeks reading, Eight Steps to More Effective Meetings which can be found at <http://www.cio.com/article/141300/Eight_Steps_to_More_Effective_Meetings>, provides s
During a 2005 guest lecture at MIT’s Sloan School of Management the following question was asked: “What should you be learning in business school?” Jack Welch answered: “Just concentrate on networking. Everything else you need to know, you can learn on the job.”
As it nears the end of the year, it seems appropriate for the Tuesday Reading to turn to the future. In “A Roadmap for IT Leadership and the Next Ten Years” <http://www.educause.edu/ir/library/pdf/EQM0626.pdf> Tim Chester, CIO at Texas A&M at Qatar, argues that the future requires that CIOs and other IT leaders become technology advocates and not leaders of technology mechanics. So, take a deep breadth, sit back and think carefully about your technology leadership role in the coming years.
Early last month, I was talking with with a businessman who is now the president of a small college in New York. In the course of our conversation, he noted how rude his faculty were to one another. I couldn’t help reflecting on the rudeness I had observed among IT staff members during my two decades at CIO -- personal attacks, ignoring colleagues who had a different point of view, dominating conversations, interruptions, and the list goes on.
In “Situational Awareness 101”, John Baldoni points out that “A sound sense of situational awareness is vital to leadership decision making. A leader must know context (what is happening), circumstance (what has happened) and consequence (what could happen) at all times.”
In “Making Strategy That Sticks", Susan Cramm points out that all too often when we develop a strategy, we focus on getting the right content rather than getting the right commitment. She writes: ”The acid test of strategy is whether it informs and constrains decision making by compelling leaders to align their functional goals and day-to-day decision making to the goals of the enterprise. The only way to accomplish this is through communication and collaboration. The process of aligning people’s hearts and mind
John Baldoni, in “Questions to Make You a Better Leader” argues that asking good questions is a practice that all leaders need to have. He suggests five:
1. What about your work motivates you? If it’s not motivating, what can you do about it? What changes can you make to increase satisfaction?
2. What challenges are facing your organization?
Most of us cringe at the thought of saying no. We think that it is not an option. We don’t want to disappoint. Etc. However, saying yes to everything creates an untenable position for you and for your organization. Esther Derby in "The Benefits of No" gives us an essential management tool, a three-point approach to saying no:
1. Start by affirming the requester; let them know you are listening.